Industry Resources

    Harvest Tempe Lobby

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    What Services are you interested in?

    Program Overview

    Is your company in compliance with State Regulations? Let PFC help you avoid costly mistakes and protect your business. Patient Focused Certification offers a variety of services designed to calibrate your business for excellence regardless of whether your company is just entering into the marketplace or is already an established provider.

    Why Compliance Matters

    • Mistake and oversights can cause you to lose your medical cannabis license.
    • Fixing compliance problems can be costly and time-consuming.
    • Medical cannabis regulations are constantly changing, and you need an expert to help save time and bureaucratic headaches.

    PFC Services

    Not sure if your company is ready to engage in the PFC program? Starting a new business and need guidance on local and state compliance or Best Business Practices? Or, maybe you have an in-house production lab that doesn’t qualify for certification but your company could benefit from bringing it up to PFC standards? The Patient Focused Certification staff can help your company answer these questions through the PFC Advisory Services Program. The PFC Advisory Program gives your company access to some of the industry’s best technical experts, delivering consistent, personalized service with the highest levels of integrity. To engage in PFC’s Advisory Services, simply fill out an application and check the Advisory Service box. Within 5 business days a PFC staff person will contact your company to discuss the breadth of services desired and assign the appropriate staff and/or auditor(s) to assist your company. All PFC Advisory Services are billed at a rate of $150 per hour plus travel expenses.

    Companies interested in the PFC program but not yet licensed can engage in the PFC program and begin the audit process prior to license approval by providing PFC with a 50% deposit.

    In this case, the company must be able to show verification that all staff, as identified on the application, have successfully completed the PFC Core Cannabis Training and that the company has successfully completed a document audit of all proposed SOP’s and Employee Manuals by an assigned PFC auditor. As with other document audits conducted for PFC, the assigned PFC auditor will create a detailed audit report for the company outlining any corrective actions necessary for the SOP’s to meet the standards of the PFC program as well as local and state regulatory requirements.

    All corrective actions must be successfully implemented prior to receiving PFC approval from the assigned auditor. PFC will then provide the company with a letter of engagement verifying that the provided documents are of adequate content to show that the company has implementable procedures ensuring compliance with local and state laws, and applicable PFC standards.

    Upon approval of state licensure, your company is encouraged to complete the PFC required trainings. All companies engaged in pre-licensing certification are required to complete the certification process within 90 days of opening the company for operation.

    Medical cannabis, adult use cannabis and hemp product companies operating within the legal parameters of local and state regulations are encouraged to apply for the PFC certification . Once PFC has received the required 50% deposit, PFC staff will assign an independent auditor to your company and schedule the document and physical audits. PFC staff will also request a full employee list from your company and assist your company in enrolling in the required PFC training courses. Upon the successful completion of the pre-certification audit process, subsequent corrective actions, and required staff trainings PFC staff will issue your company an official certification packet, including directions for the proper branding and use of the PFC seal.

    PFC’s required staff training program is designed to meet the requirements of state mandated training programs, provide your staff with continuing educational opportunities, and can help your company reduce the cost of developing, implementing and operating in-house medical cannabis training programs.

    Program Guide

    Download our Industry program guide to learn more about our programs and services.